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Dispelling the myths over the price of accessibility

Written by Angela May Published: 10 July 2019

When it comes to the price of inclusion, there’s a lot of ‘fake news’ about how much it actually costs a venue to be accessible- particularly with regard to its toilets.

cp cost

The thing is, where do you start? What do you include? Inevitably, the bigger the figure, the bigger the headline. But that can mean a lot of venues, that COULD very easily, and cost-effectively, open their (toilet) doors to disabled people end up leaving those doors firmly shut. In the process, they prevent potentially 20% of their customers from accessing their facilities(*).

But how do you ascertain what is the reality?

We’ll need to make a few assumptions first…

So, let’s assume you have an existing unisex, wheelchair- accessible WC. (It’s a fair assumption, after all, under Building Regulations that should be the very least a premises open to the public should have.) It has drainage, power, light. It is larger than your typical male or female WC.

Therefore, to be really accessible, to provide a WC that people who need additional support to ‘go’ can use, all you need is to add an adult-sized changing bench, and a hoist. Even if you go for the ‘top of the range’ overhead fixed full-room cover hoist system, you’re still looking at a capital expenditure of around £8000. Then you have ` ‘Space to Change’ facility.

If you want to go further, and provide the ultimate in away from home toilet facilities- a Changing Places, in an existing room that already has drainage, light and power, but no fixtures, typically you’re looking at £15,000.

The capital cost is, from experience, quickly amortised by the increased customer spend- assuming you tell the world you actually have such facilities. Take a look at some of our Changing Places case studies ( for validation.

Closomat Limited, Building 1, Brooklands Place, Brooklands Road, Sale Cheshire, M33 3SD