#10 Tips to give customers a useable, accessible toilet
Written by Angela May Published: 27 August 2019
The potential risk of flushing £0000s down the toilet can now be avoided for venues wanting to open their doors to disabled customers.
Closomat has produced a quick reference checklist to help all involved in the design and provision of Changing Places toilet facilities get it right.
“Working as closely with those that need Changing Places toilets as we do, we get to hear about the spectrum of problems they encounter, even though a venue has tried to open its doors to them,” explains Kelvin Grimes, Closomat away from home project manager. “It can be something as simple as the toilet is not signed, so they can’t even find it. It can be something as fundamental as insufficient ceiling height to use the hoist to lift their loved one from a wheelchair, or the hoist not reaching crucial fixtures such as the WC!
“Big or small, the issues are enough to prevent those that need Changing Places being able to use the facilities that are available. That means the venue has wasted the capital investment. Hopefully our guide will help get it right going forward, so the venues benefit from their investment, and users benefit from having a toilet they CAN use.”
The guide is available for free download here: